At Maheshwari Store, customer satisfaction is our utmost priority. We believe in delivering a seamless and transparent shopping experience. If you are not satisfied with your order or need to cancel a transaction, please review our Refund and Cancellation Policy below:

Refund Policy

  • Refunds are accepted for eligible products returned in original condition within the specified return window.
  • If your order qualifies for a refund (for reasons such as product defect, damaged delivery, or service failure), initiate a refund request from your order page or contact our support team.
  • Upon approval, your refund will be processed back to the original payment source.
  • Refund timelines depend on payment mode:
    • UPI: Up to 5 working days
    • Debit/Credit Cards: Up to 7 working days
    • Net Banking/Wallets: 7-10 working days
  • Most refunds are processed instantly, but delays could occur due to banking operations. If your refund has not been credited in the maximum time mentioned, please contact us with your transaction details for prompt resolution.

Cancellation Policy

  • Orders can be cancelled before dispatch for a full refund.
  • If you wish to cancel your order, please do so by accessing your account section or contacting our customer support as soon as possible.
  • Once the item is shipped, a cancellation request will be treated as a return/refund, and relevant procedures will apply.
  • Refunds for cancelled orders will be processed as per the timelines above.
  • Please note: Refunds cannot be cancelled if already processed and successfully credited.

Additional Support

For any refund or cancellation-related queries, please reach out to our customer care at info@maheshwaristore.com. We are committed to resolving your concerns promptly and transparently.